Reseller Quick Guide
ORDER PROCESS
This step-by-step guide outlines the exact steps to submit and process a Huddlbox order.
01
QUOTE
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Use unit pricing provided during reseller onboarding
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Include estimated shipping based on Huddlbox unit type
03
COLLECT LOGO FILES
(CRITICAL)
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Before moving forward, collect print-ready logo files from your customer.
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Accepted (best quality):
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AI, EPS, SVG, or vector PDF
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Avoid (will print blurry):
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PNG, JPG, screenshots, logos copied from website or emails
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Tip: If the customer doesn't have the files, their marketing, technology, or organization leadership team usually does. These are the same files used for uniforms and signage.
04
DESIGN FORM
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Complete the Design Your Box form for your customer
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Upload the print-ready logo files in the form
Login help: sales@huddlbox.com
05
DESIGN & APPROVE PROOF
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Huddlbox creates a custom wrap design proof
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Proof is sent via eSignatures to the primary contact
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Email may be forwarded to other decision-makers
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Anyone who receives the email may approve the design or request changes using comments
Production does not begin until the design is approved.
06
PRODUCTION
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Order moves into production after approval
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No design changes are allowed after this point
07
ORDER & SHIPPING
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Order confirmation email is sent when production begins
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Shipping confirmation with tracking is sent when the Huddlbox ships
08
INVOICING
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Invoice is sent to the reseller once the product ships
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Invoice due upon receipt
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Collect print-ready logo files early
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Submit the Design Your Box form promptly
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Watch for eSignatures emails
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Encourage quick feedback on design proofs